FAQs

Follow the signs to the Car Rental Office at Malta International Airport. Rental Car Malta is in Park East Car Park, Level 1, Office No. 3. You can walk from arrivals; no shuttle is needed.

Your quote includes tax, selected extras, applicable driver surcharges and the compulsory €19.50 Premium Location Fee per booking. Any applicable collection or return fees are shown before you submit your request. The excess security deposit is a separate card hold, shown for your vehicle.

Drivers must be aged 21–90. Daily surcharges: ages 21–22 €9; ages 23–24 €7; ages 71–75 €7; ages 76–90 €11. No age surcharge applies from 25 to 70. Enter the driver’s age to include the correct surcharge in your quote.

Yes. Rental Car Malta accepts debit cards for rental payments and the security deposit, with no additional debit-card fee. Bring a card in the main driver’s name with sufficient available funds.

Visa and Mastercard debit cards are accepted, including suitable Revolut cards. Contact info@rentalcarmalta.mt before collection to confirm acceptance of a prepaid or virtual-only card.

Current vehicle deposits range from €300 to €800. The exact amount appears with your selected vehicle and at checkout. This is a separate card hold at collection, not the 10% booking deposit.

A pre-authorisation reserves funds on your card without treating them as the rental payment. After return and inspection, release is subject to the rental agreement and any outstanding charges. Your bank controls when the funds become available again.

We use a full-to-full fuel policy. Collect the vehicle with a full tank and return it full. Missing fuel and any applicable refuelling fee are charged according to the rental agreement.

We are open 24/7 by reservation. Enter your actual collection and return times when booking. Any applicable time-related fees are included in the quote before submission.

Provide your arrival flight number when booking and let us know about changes at info@rentalcarmalta.mt as soon as possible. We can review the collection arrangements with you.

Extensions depend on availability and approval. Contact info@rentalcarmalta.mt at least 24 hours before the planned return so we can confirm the revised dates and price.

The vehicle may travel between Malta and Gozo on the Gozo Ferry. Taking it outside Malta and Gozo or on another ferry is not permitted.

The quoted rental includes insurance with an excess. Check the excess shown for your chosen vehicle and the rental agreement for coverage, exclusions and responsibilities.

Models are examples of the booked category unless the listing explicitly says “Model Guaranteed”. Otherwise, a similar vehicle may be supplied.

Bring a valid driving licence held for at least one year, a passport or national ID, your booking voucher and a payment card in the main driver’s name. Contact us before booking if you are unsure whether your licence is accepted.

EU and UK driving licences are accepted. For other licences, contact info@rentalcarmalta.mt before booking to confirm any additional documentation needed.

Our online booking service is for Malta Airport collection. For a hotel, Airbnb or other location, contact info@rentalcarmalta.mt first to check availability, arrangements and any additional cost.

Choose dates, times, driver age, vehicle and extras at rentalcarmalta.mt, then submit your request. Our team must confirm availability. Once approved, we email your confirmation and voucher. You then pay a 10% booking deposit; the remaining 90% is due at collection.

Use Manage my booking with your email and booking number. You can request date, time or vehicle changes, or cancellation. All requests need admin approval. The booking deposit is non-refundable unless a refund is approved separately. Approved changes receive a new voucher; approved cancellations receive an email notice.

Daily rates: additional driver €8; baby seat €5; child seat €5; booster seat €5; GPS €15. Select the quantities you need where available. Charges are calculated for the rental duration and included in the quote.

Enter the coupon code in the booking form before submitting your request. The quote will show any valid discount or free extra.

Email info@rentalcarmalta.mt and include your booking number, if you have one. For a new reservation, submit a request on rentalcarmalta.mt so the team can check availability.

Consider passengers, luggage and parking space. Small cars suit narrow streets; automatics may be more comfortable for you. Debit cards are accepted across our available vehicle categories. Always check the selected vehicle’s price and security deposit.

Traffic keeps to the left. Roads in villages can be narrow and urban traffic can be busy. Choose a car you feel comfortable driving and allow extra time for your journeys.

Booking ahead lets our team check your preferred category before you travel, especially in busy periods. Airport collection lets you continue your trip after arrival. Availability and prices depend on your dates; a request is only confirmed when our team approves it.

Collection time depends on arrivals, queues and completion of the rental documents. Have your voucher, driving licence, identification and payment card ready to help the process.

Follow the emergency and roadside-assistance instructions supplied with your rental agreement, and notify the rental team promptly using the contact details in your vehicle documents. Do not continue driving an unsafe vehicle.